Terms & Conditions Self Collection Please choose self collect at school if you wish to self collection. You will receive an email from us once our system acknowledge your order, but take note that your order is not ready for collection immediately after receiving the email. Your order will able to collect after 2 working days. Once your order is ready for collection, you will receive a WhatsApp message. Shipping Policy Please choose shipping courier if you wish to have your order deliver to your doorstep. You will receive an email from us once our system acknowledge your order, but take note that your order will be ship out in 3-5 working days. Delivery period will depend on courier. Return and Refund Policy In what circumstances can I request for a return or exchange of my ordered products? We will only accept return or exchange when your received item has the following defects: • Missing Pages • Printing Error • Damaged item(s) upon receipt In what circumstances are my items cannot be returned or exchanged? We will not accept any return of items which you have order the items wrongly or you have changed your mind. You cannot request for an exchange after 3 days of the received date. How and when can I exchange a product? If your parcel is damaged upon received, please email us with a picture as a proof of the damaged parcel within 3 days. In case the product is out of stock, we will replace it with a similar product or process for the refund. If the product inside the parcel is damaged, please notify us within 3 days upon receiving the items, and attach the damaged product, receipt or invoice with order number. Our staff will perform the necessary verification and arrangements for the refund / return / exchange.